DIGITAL LIFE
In the US, Uber launches new mode with 'no-talk'
Uber launched on Tuesday, 9, a new service to meet users who enjoy an extra comfort in the races. Call of Uber Comfort, the new function of the application allows you to request extra space in the car, choose the temperature to your liking and even ask the driver to be silent during the trip - after all, who never wanted a quiet trip to go to home in peace after a tiring day at work?
For now, this option is only available in some cities in the United States and Canada. Only drivers with a rating above 4.85 stars can travel on Uber Comfort. This extra comfort comes at a price: Uber Comfort races will be 20% to 40% more expensive than Uber X trips, which is Uber's "average" service.
A Uber spokesman told TechCrunch that the drivers of the application reacted well to the idea of a silent race request. "Drivers say these new preferences eliminate people's expectations and help them deliver the best available service," the source said. In the application, the mute function is described as "chat preference".
The idea is not new. A Lyft executive, Uber's rival in the US, said last year that the company has already thought of creating a "no-talk" function for races. "It's something interesting. We've already thought about it, "said Taggart Matthiesen, Lyft's head of freelance car products, in an interview with The Verge. It's something like a" zen mode "to avoid unwanted conversations and yellow smiles.
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