MEIZU

Company provides compensation for anomalies in your product

Meizu was recently embroiled in a controversial look at its brand new Meizu 16S flagship. The phone was recently subjected to a teardown by XYZone, the popular Weibo user from China. After taking a look at the internals, I found out that his Meizu 16S unit did not have adhesive around the Snapdragon 855 processor soldered onto the board. Considering how most flagships in the market come with this adhesive for the processor, he said that this was probably the cost-saving move by the company.
Meizu initially denied the claim, however, when the snowballed issue, he decided to send a team of engineers down to Shenzhen to investigate XYZone's unit. The team confirmed that his unit did not have the adhesive but added that it was a one-off case. After finding out that his unit had an issue, Meizu decided to compensate him with two new units of the same model.

Meizu further released a new video on Weibo showing the assembly process of the Snapdragon 855 processor in the Meizu 16S. There is a part where we get to see the adhesive being applied around the phone's processor. Well, it's good to see that Meizu is taking consumer feedback seriously. The video is a nice way to instill confidence among its fans in China.
It remains to be seen if this was really a one-off incident. If not, we should see a lot more case in the coming days. Meanwhile, the same user reported that his Xiaomi Mi 9 also did not have this adhesive. Xiaomi is yet to comment on this matter. G. C.